A Sales Masterclass on a Portuguese Street

By Derek on June 25, 2018

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Just last week my wife and I were having a break in Lisbon, Portugal. One evening, as we ate dinner at a street restaurant, we witnessed something of a masterclass in sales. Philippe was busy drumming up trade in a bustling area of the city where there were literally 10’s of restaurants scattered around the […]

Keeping good people engaged

By Derek on June 18, 2018

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Like it or not, even the best of people can become unsettled in the workplace.  This includes those who are considered to be ‘part of the furniture.’ What causes a person then to become unsettled? Believe it or not, in my experience a lot of unsettling comes down to listening.  Giving people a good listening […]

Managing relationships

By Derek on June 11, 2018

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The term ‘Relationship Management’ usually refers to external customers and suppliers, but managing relationships internally is a different thing all together.  How we regard and behave towards each other on a day to day basis paints a very real picture indeed. It’s where influence and inspiration co-exist. It’s where we develop others, recognise needs and […]

Feeling ready is overrated

By Derek on June 4, 2018

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It we waited until we felt qualified, or ready to do something big, we’d never move.  There are times in life when we have to push the boat out, even though we don’t really know how to navigate it at the time.  So often we hesitate because we don’t feel ready, or we don’t know […]