Everybody likes to be treated a certain way, regardless of position. When it comes to leadership, the people following are no exception, particularly when the pressure is on. We look…
This is probably one of the biggest issues affecting not just business today, but anywhere a structure of management exists. Evasion: the act of avoiding something you don’t want to…
Regardless of culture, nationality or class, a smile has a universal meaning. It really says you are accepted, you are welcome and all is well. Hazel and I were in…
I remember many years ago as a young engineer in the Medical Device industry hitting a very formidable problem. It had me completely stomped. I simply couldn’t see a way…
I attended a conference recently where one of the speakers talked about the gift of disorientation. I hadn’t heard disorientation being described as a gift before, but what he was…