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I was talking to a group of close business friends last week about the topic of manipulation in leadership. We discussed at length whether each of us had used manipulation in our leadership and our different spheres of influence. Manipulation – the control of someone or something in order to get an advantage, often unfairly or dishonestly. […]
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One important attribute of a great leader is that of consistency. The ability to remain consistent regardless of circumstance is a quality worth recognising. For example, when a leader has to deal with aggressive tone or body language in a pressurised setting, it’s the easiest thing in the world to react rather than respond. As […]
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It’s been said that we’re often our own greatest critics and I think that’s true. How many times have you found yourself thinking ‘I don’t think I could do that,’ or ‘That’s too much for me.’ The potential to achieve more than we ‘think’ actually lies within each one of us. So often we sell […]
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Just last week my wife and I were having a break in Lisbon, Portugal. One evening, as we ate dinner at a street restaurant, we witnessed something of a masterclass in sales. Philippe was busy drumming up trade in a bustling area of the city where there were literally 10’s of restaurants scattered around the […]
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Like it or not, even the best of people can become unsettled in the workplace. This includes those who are considered to be ‘part of the furniture.’ What causes a person then to become unsettled? Believe it or not, in my experience a lot of unsettling comes down to listening. Giving people a good listening […]
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The term ‘Relationship Management’ usually refers to external customers and suppliers, but managing relationships internally is a different thing all together. How we regard and behave towards each other on a day to day basis paints a very real picture indeed. It’s where influence and inspiration co-exist. It’s where we develop others, recognise needs and […]
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It we waited until we felt qualified, or ready to do something big, we’d never move. There are times in life when we have to push the boat out, even though we don’t really know how to navigate it at the time. So often we hesitate because we don’t feel ready, or we don’t know […]
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Improving performance is the goal of every forward thinking organisation. It’s therefore of little surprise to learn that in the last ten years the coaching industry has grown very significantly. Membership of the International Coach Federation has more than tripled. A report by the market research firm IBISWorld at the end of 2014 said coaching […]
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Yes it’s true that leadership can mean many things to different people depending on their values and experiences. It involves a great deal both technically and relationally but what does the term Leader really mean? Simply put by some is the notion that a leader is someone people follow, or another widely used phrase is […]
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Why is it that some people only talk about what they’re doing and what they’ve done. It’s as if you don’t really exist, they’re so busy going on and on about themselves? Why is it that some friendships are so one sided? Although they could well go on forever provided you do all the running, […]
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